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What Is a Custom Clearance Agent, and Do I Need One?

Every country has its own customs requirements relating to import and export clearance, so it is essential to have a local expert on your team to streamline processes. But one common condition is that the Customs Clearance Agent – or customs broker as they are known in some countries – are accredited with local customs border agencies and authorities to get goods cleared and into the country.

An agent should have a valid clearing licence when clearing customer goods, so be sure your agent’s credentials are up to date. Many countries have stringent licensing requirements subject to regular review – if agents do not follow the rules perfectly, their licence is revoked. Some countries even hold exams to ensure agents maintain a high standard, although others prefer to review acquired experience.

  • Apart from lodging documentation with customs, a Customs Clearance Agent has other responsibilities and requirements to fulfil. The agent must:
  • Be a company accredited with the local customs authorities and border agencies
  • Have in-depth knowledge of the codes, duties, and VAT.
  • Organises payment for duty and VAT.
  • Negotiate freight rates with carriers for clients.